When a lead replies with an out-of-office message, most sales tools keep sending follow-ups into the void. FolloQ is different. Our AI reads the auto-reply, extracts the return date, cancels follow-ups scheduled before they are back, and reschedules new ones for after their return. No manual intervention needed.

Automatic Detection

FolloQ detects OOO replies using both email headers (RFC 3834 Auto-Submitted) and content analysis. This catches formal auto-replies, informal "I'm on vacation" messages, and even non-English OOO responses.

Return Date Extraction

When an OOO message mentions a return date ("back on April 21st," "returning May 3"), our AI extracts it and uses it to reschedule. Follow-ups before the return date are cancelled; new ones are scheduled for the day after they are back.

Adaptive Rescheduling

If no return date is mentioned, FolloQ pauses the thread entirely rather than sending emails that will be ignored. When the lead eventually replies, the thread reactivates automatically.

Works in Any Language

Our AI-powered detection works across languages — English, Spanish, French, German, Chinese, and more. It understands the intent, not just keyword patterns.

Frequently Asked Questions

What if the OOO does not mention a return date?
FolloQ pauses all follow-ups for that thread. When the lead replies to any email, the thread reactivates and follow-ups resume automatically.
Does this work with vacation auto-replies?
Yes. FolloQ detects all types of auto-replies: vacation, parental leave, sabbatical, conference travel, and general out-of-office messages.
Can I override the rescheduling?
Yes. You can manually edit follow-up dates or add new follow-ups from the thread detail page at any time.
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